Privacy Policy

At Karami Solutions, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services and website (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

Account Information: When you register or subscribe, we collect your name, email address, phone number, payment details, and other necessary information.
Support Requests: Any information you provide when contacting customer support.

b. Automatically Collected Information

Usage Data: Information about how you interact with our Services (e.g., IP address, device type, browser, and activity).
Cookies: We use cookies to enhance your user experience, track preferences, and analyze website usage.

c. Third-Party Information

If you use third-party integrations with our Services (e.g., Google or payment gateways), we may collect relevant information shared by those providers.

2. How We Use Your Information

We use your information to:

Provide and maintain our Services.
Process payments and manage subscriptions.
Respond to inquiries and support requests.
Improve and personalize your user experience.
Send administrative and marketing communications (you can opt out of marketing at any time).
Ensure compliance with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

With Service Providers: Third parties who help us operate our Services (e.g., payment processors, hosting providers).
For Legal Reasons: If required by law or to protect our rights, users, or business.
In Business Transfers: If we merge, sell, or transfer assets, your data may be part of the transaction.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no system is completely secure, and we cannot guarantee its absolute safety.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request the deletion of your personal data (subject to legal and contractual obligations).
Data Portability: Request your data in a structured, commonly used format.
Opt-Out: Opt out of marketing communications or withdraw consent where applicable.

To exercise these rights, contact us at karamisolutions@gmail.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our site. You can control or disable cookies through your browser settings, though doing so may impact your use of certain features.

7. Retention of Data

We retain your personal data only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, or enforce agreements.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date. Your continued use of our Services after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: karamisolutions@gmail.com
Phone & WhatsApp: +212 681 776 588